Terms of Service
Last updated: July 21, 2026
These terms apply when you book or receive cleaning services from Cristy House Clean, operated by Cristina Bunin PA in Cooper City, Florida. By booking with us, you agree to them.
Our services
We provide residential and light commercial cleaning across Broward and Miami-Dade — including regular cleaning, deep cleaning, move-in and move-out cleaning, office cleaning, and Airbnb turnovers.
Booking and scheduling
- You can book online, by phone, or by text. Bookings are confirmed once we've sent you a confirmation.
- We schedule arrival windows, not exact arrival times. Traffic and the job before yours can shift things, and we'd rather do your home properly than rush it.
- Please make sure we can access your home at the scheduled time. If we can't get in, we may need to treat it as a late cancellation.
Pricing and payment
- Prices start at the rates shown on our website and depend on the size and condition of your home. You'll always get a quote before we begin.
- No card is required to book. Payment is due at or after the time of service, unless you choose to pay online in advance.
- If your home needs significantly more work than described when booking, we'll talk to you about it before doing the extra work — never after.
Cancellations and rescheduling
Life happens — just let us know as early as you can. We ask for at least 24 hours' notice to cancel or reschedule so we can offer the slot to someone else. Repeated last-minute cancellations may affect future bookings.
Our guarantee
If you're not thrilled with your clean, tell us within 24 hours and we'll come back and make it right at no charge. That's been our promise from day one.
Your responsibilities
- Please secure or put away cash, jewelry, and irreplaceable items before we arrive.
- Let us know in advance about pets, alarm codes, fragile items, or areas you'd rather we skip.
- For everyone's safety, we don't move heavy furniture, use ladders beyond a two-step, or handle biohazards, mold remediation, or pest infestations.
Damage and liability
We treat every home with care. If something is damaged during a cleaning, tell us within 24 hours so we can inspect it and put it right. Our responsibility for any claim is limited to the cost of the cleaning service in question. We aren't responsible for pre-existing damage, normal wear, or items that were already loose, unstable, or improperly installed.
Text messages
If you opt in, we may send appointment confirmations, reminders, and occasional service updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy for how we handle your information.
Hiring our team
Our cleaners are part of our business and our training. Please don't hire them directly outside of Cristy House Clean during, or within twelve months of, your service with us.
Changes to these terms
We may update these terms from time to time. The current version will always be posted here with the date it was last updated.
Governing law
These terms are governed by the laws of the State of Florida.
Contact us
Cristy House Clean (Cristina Bunin PA)
8302 NW 39th Ct, Cooper City, FL 33024
Phone: (305) 632-2138
Email: crisbunin@gmail.com